Support
How can we help?
Pick the option that matches your situation and we'll point you to the right place.
Current tenant
Manage maintenance requests, messages and documents through the Tenant Portal.
Direct-booking guest
Booked directly with Nomade? Use your secure Nomade Stay access for arrival details, your stay guide and messaging before and during your stay.
Booked through Airbnb or another marketplace?
Please use the messaging and support channel provided with your reservation — that's where your booking, your host thread and your trip details already live.
Property-management inquiry
Owners and prospective clients can learn how Nomade handles leasing, operations and reporting.
Having trouble signing in or accessing your stay?
Contact Nomade directly and we'll get you back on track.
Urgent issue? For a time-sensitive issue during an active stay or at a managed property, call Nomade at (506) 889-8504.